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Director Data & CRM (US)

Full-time Newark

In this role, you will serve as the product owner for CRM and the steward of commercial data quality. You will deliver a reliable, compliant CRM ecosystem (Veeva/Salesforce with MDM/DWH integrations) and enable field-ready analytics that improve targeting and execution. As a cross-functional leader, you will drive CRM strategy, ensure data integrity, and empower commercial teams with actionable insights.

What Your Day To Day Will Look Like

  • Define and execute the CRM roadmap with release/change management and user governance.

  • Establish data governance and compliance frameworks (HIPAA/CCPA), ensuring role-based access, validations, and audit trails across all CRM and data flows.

  • Integrate CRM with MDM and DWH systems; own deduplication, mastering, and data quality SLAs in partnership with Commercial IT and vendors.

  • Build standardized dashboards and operational reports for the field and leadership (activity tracking, reach/frequency, next-best-action inputs).

  • Lead training, enablement, and adoption efforts, and act as the liaison between field users and technical teams.

    Collaborate with the field team to ensure accurate market data capture and a reliable view of the opportunity landscape to inform strategic planning.

  • Partner with Compliance to manage reporting and incentive compensation processes, ensuring transparency, accuracy, and regulatory alignment.

Your Qualifications and Experience

  • 8+ years of CRM experience in the pharmaceutical industry, including design of multi-module solutions and integrations.

  • Strong data management expertise (MDM, ETL, validation) and experience with BI/analytics tools.

  • Excellent analytical, strategic, and leadership skills.

  • Strong communication and interpersonal abilities to bridge technical and commercial teams.

  • BA/BS required.

  • Familiarity with SQL/Python and experience using Snowflake or similar data platforms.

  • Experience integrating IQVIA/Symphony or specialty pharmacy data.

Our Offer

  • An opportunity to shape and lead CRM and data strategy within a growing commercial organization.

  • A collaborative and innovative environment that values data integrity, execution excellence, and customer impact.

  • Competitive compensation package and bonus scheme

  • Benefits: 401K/Life/STD/LTD, 20 days paid vacation, car allowance

  • Professional development and career advancement opportunities within a growing international company.

If you would like to work as a team player in an international environment and can identify with our values "Agile, Ambitious, Aligned, Accountable and Appreciative", then: Take this CHANCE and
APPLY NOW

Please submit your application exclusively via the application link.

Introduction

Main Benefits

Bonus
Homeoffice
Company car
Employee mobile phone
Flexible working hours
Laptop
Initial and continuing education

Your Contact


Larisa Barkowski
Talent Acquisition Lead

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